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Contact our customer support team and let them know you'd like to reopen your account. They'll guide you through the specific steps based on your account status.

If your account was closed through the standard process, the reopening can be considered immediately by contacting customer support.

- If your account was closed through the standard process, the reopening can be considered immediately by contacting customer support.

If your account was self-excluded, there will be a cool-off period before the account can be re-opened.

Decision about the opening will be forwarded to Responsible gaming team, and they will make the decision.

- If your account was self-excluded, there will be a cool-off period before the account can be re-opened.
- Decision about the opening will be forwarded to Responsible gaming team, and they will make the decision.

Have questions about reopening your account? Our customer support team is available 24/7 and ready to help you get back!

Wondering if you can return? The process for reopening your account depends on how it was originally closed. Here's everything you need to know.

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